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Get in touch with our team for any queries related to loans, credit cards, calculators or partnership opportunities. We’re happy to assist you.

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Our Office

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BankEMI.in Clikzop Innovations Pvt. Ltd. SCO 123-124, 2nd Floor Sector 74, Mohali, Punjab 160055 India
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Connect With the Right Team

Choose the right department for your query.

Loan Support Home, Business, Personal Loan

Reach us for home, business and personal loan queries, eligibility and application support.

Credit Card Support Credit card queries and applications

Get help choosing credit cards, understanding benefits and application status.

Partner Enquiries For DSA, corporate and business partners

Interested in LoanDaddy or BankEMI partnerships? Our partner team will guide you through onboarding.

Media & Press For media, press and PR related queries

Journalists and media partners can contact us for press kits, interviews and brand information.

Careers Explore career opportunities with us

Share your profile or ask about open roles across sales, operations and technology.

Other Enquiries General questions and feedback

For anything else, send us a message and we will route it to the right team.

Frequently Asked Questions

Get quick answers to common questions.

How can I contact BankEMI customer support?

Call us, email support@bankemi.in, use WhatsApp or fill out the contact form on this page. Our team will route your query to the right department.

What are your working hours?

We are available Monday to Saturday, 9:00 AM to 6:00 PM (IST). Messages sent outside these hours are answered on the next working day.

How long does it take to get a response?

We aim to respond within 24 hours on business days. Urgent loan queries are prioritised when you call or chat on WhatsApp during working hours.

Can I visit your office in person?

Yes. You are welcome at our Mohali office during business hours. We recommend scheduling a visit so the right specialist can meet you.

Is there a separate contact for partners?

Yes. Choose Partner Enquiries in the contact form or visit the LoanDaddy Partner Platform page to connect with our partnership team.

How can I get updates on my loan application?

If you applied through BankEMI or a partner, our team shares updates by phone, email or SMS. You can also reach your assigned advisor with your registered mobile number.

Do you provide support on WhatsApp?

Yes. Message us on WhatsApp at +91 98765 43210 for quick assistance during working hours.

Where is your office located?

BankEMI.in, Clikzop Innovations Pvt. Ltd., SCO 123-124, 2nd Floor, Sector 74, Mohali, Punjab 160055, India. See the map above for directions.

Still Have Questions? Talk to Our Experts.

Get personalised assistance for your loan or credit card journey.

BankEMI expert ready to help with loans and credit cards